FAQ

• Can I bring my own script to the production?

Due to the complexity of providing high quality content at an affordable price, we do not accept outside scripts for Rapid Reelz productions.  
We will, however, review your script and incorporate the fundamental ideas into the scene we will create with you.

• How long does a Scene take to complete?

From the moment we finish your initial consultation, the Scene typically takes three weeks to complete.  One week to write and plan the production, one week to schedule and shoot your Scene(s), and half a week for post production, sound design, and color correction. However, it is important to note that we are collaborating with you throughout the entire process.  As such, your responsiveness and scheduling availability will often determine the overall completion time of your Scene(s).

• How long do you keep footage once editing has been completed?

We archive all completed scenes and demo reels, but the raw dailies are deleted 30 days after fulfillment of the contract.  We will happily deliver the raw footage to an external Thumb/Hard drive provided by you, though a $75 transfer fee will be applied. Hard drives must have a minimum of 40 gigabytes available due to the footage & audio’s High Definition nature.

• Do I get to sit down with the Editors to put my scenes together after we’re done shooting?

For Scenes, after your production, you may request to review the dailies with our Editor to communicate any notes or suggestions you may have before he or she begins to edit your scene. You will have a 24 hour window from the completion of your production shoot to request this. 

Due to the complexity of our post processing; WE DO NOT allow clients to sit in on the actual editing or sound sessions. However, once your scenes have been completed and you have reviewed them, you ARE REQUIRED to sit down with one of our editorial staff for your live Demo Reel Edit session.

• Can we re-shoot or re-edit if I’m unhappy with my content?

If it’s a mistake on our end; bad visuals, lighting, or sound, yes absolutely, we will re-shoot without an additional charge.  If you’re unhappy because you dislike your scene performance, or on camera appearance, unfortunately, there is not much we can do.  

 We do everything we can to ensure that you’re satisfied, from the approval of your scripts to the reviewing and discussion of your dailies, but if communication concerns have not been addressed prior to production or post, we cannot do much to accommodate you once your scenes have been completed. We strongly urge all our clients to prepare as much as possible before the day of production or during your dailies review.  If you have an issue after we’ve wrapped, please give us a call and we’ll do our best to find a solution.

• How do payments work?

 Payments are broken into three phases: Deposit, Second Payment & Final Payment. 

The Deposit: due on the day you book your Scenes.  This pays for the development of your Scenes.
Second Payment: due on the day you approve your Scripts.  This holds your shoot dates and pays for the Production.
Final Payment: due on the first day of your Production. This pays for the Post-Production.
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• Can I bring my own scene partners for my scenes? 

Yes. Absolutely! For Scenes, providing your own scene partner is absolutely available to you. If you are unable or uninterested in bringing your own scene partner, however, we are happy to cast from our roster of vetted and highly talented Dedicated Actors. If you wish to cast your own scenes, we only suggest that you are absolutely sure you are happy with your casting choices and trust your scene partner. 

• How does casting a Dedicated Actor work?

 When developing scripts, our writers will often write with a certain actor in mind.  During the scheduling process for your production day/s, your Production Coordinator and your Director will assess the needs of the script and cast accordingly. If you wish to be updated on this process, all you need do is ask your Production Coordinator to loop you in. 

• What happens if I need to reschedule my shoot?

 We understand that emergencies (and auditions) happen; rescheduling is a necessity at times.  If you absolutely must reschedule, Rapid Reelz requires a minimum of 48 hours notice. If a cancellation happens 24 hours before your shoot day a %10 fee will be applied to your final payment.  Please keep in mind, if there are too many rescheduling requests, further actions may apply.

• How are Scenes developed?

 During your free consultation, we will discuss your creative needs, professional goals, which genres you’d like to explore, which characters you’d like to portray. These notes will be compiled and passed along to our writing department, which will assign a writer/s with the strengths tailored to your needs. You will then have a writers session during which you will hone your ideas into a cohesive, detailed outline and approve it before your writer/s begin their drafts. 

• What if I’m not happy with my scripts?

 If there’s a line or an action you don’t particularly like, we’re happy to make those simple changes as we move forward.  We treat your scenes as legitimate productions and we understand that no script moves forward without some minor tweaks here and there.

If, after your consultation and its thorough scene-outlining process, we develop your Scene and you decide that you no longer like the concept in general, wish to change the Scenes’ emotional arc, wish to change your character’s personality; these represent a total rewrite on our part and an additional $100 fee will be charged. If, however, you feel there was a miscommunication or your writer simply "missed the mark" with your script, we will do one free total re-write after a detailed conversation and diagnosis of what went wrong. 

• Is Make-up included?

 A make-up artist is available for an additional $350, if requested.  It is not automatically included with any Scene.

• Are Wardrobe and props provided?

Wardrobe: Special request wardrobe (Medieval armor, ER surgical scrubs, a policeman’s uniform, etc.) must be provided by the client.  Your Production Coordinator will be happy to refer you to rental houses and/or help you navigate the process of finding your needed costume pieces. 
Props: We will always try to provide simple props that we feel are appropriate to your scene. The client however is responsible for any specific and specialized props.  Again, communication with your Production Coordinator can help in identifying what props are needed and whether or not Rapid Reelz has those items in stock. 

Contact us now to get started!